Somerset Interpreting and Translation Service SITS Online

Our Clients

Somerset County Council
North Somerset Council
NHS Somerset Partnership
NHS Somerset
South Somerset District Council
Various charities
Avon and Somerset Constabulary
Devon and Somerset Fire & Rescue Service
Yeovil District Hospital
Dorset County Hospital

Testimonials

"We were very pleased with the service we received from SITS. We needed some translations done in a short turn-around time, the documents were returned in time and the friendly and professional service made the experience very straightforward for me!"

Nat Stevens
Project Assistant
Compass Disability

"Somerset Total Communication( STC) are very grateful to the speed,attention to accuracy and reasonable rates offered by Somerset Interpreting and Translation Service. Within 5 days of our request for a document of curriculum key words to be translated to benefit pupils in Somerset Schools,( including their parents and teachers) we were in receipt of a translated copy. One other more complicated document to translate, received extra enthusiastic personal commitment and time from the Polish translator Magda who wished to give her very best in order to support her Polish Community. She was fantastic! Somerset Total Communication can highly recommend this very personal and excellent translation service. Thank you all!"

Louise Lisle
STC Manager

"I found the interpreting service to be excellent and efficient. It was vital that cultural and gender issues were considered for the case involved, and I am pleased to say that the service delivered on both fronts. The interpreter was professional and competent, and despite lacking experience of mental health was able to adapt to complex and emotionally difficult situations very quickly. She was willing to work at the pace of the client, which often involved long sessions, as there was a need for the client to take regular breaks. The interpreter dealt with the situation sympathetically and professionally. I have recommended this service to other professionals, and would not hesitate to do so again."

Community Worker - Somerset

"The interpreting service for our patient’s appointment worked very well. The interpreter was extremely pleasant and helpful, and we were very pleased with the service overall. Many thanks for your help with this."

Stephanie
NHS Partnership Somerset

"SITS has been vitally important to my role and the service user. We had to have some very difficult conversations and needed to ensure the family completely understood the situation. The interpreter was very professional and had great communication skills in order for the meeting to run smoothly. "

Sara Holmes

"It has been great and quite essential to the work– the continuity afforded by having the same person is especially appreciated, and her willingness to be flexible and keen to be involved. Communication with the agency has been superb and this has included little prompts when I am a bit slow to instruct or confirm. All very much appreciated."

Michael Pearce
Somerset County Council

"I found the whole process extremely easy, quick and friendly. Lots of information available and given quickly. I would recommend this service and give you 10 out of 10. Many thanks. It has been a great benefit to me as I was able to help and support a student at a difficult time. For the student it was a friendly voice, clarification of the situation and reduced stress and worry. The interpreter was fantastic he was friendly, positive and explained things very clearly to myself and the student. It was a very positive experience for both of us."

Angela Harland
Somerset County Council